Terms of Service

1. Agreement to Terms

By accessing or using SnapLead's services, including our AI automation platform, website development services, and related tools (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services.

2. Description of Services

SnapLead provides AI-powered automation services, including but not limited to:

• Customer support AI agents
• Lead generation and qualification systems
• Appointment scheduling automation
• Website development and design services
• Lead management dashboards

3. Account Registration

To use our Services, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Payment Terms

Our Services are provided on a subscription basis. By subscribing, you agree to pay all fees associated with your selected plan. Fees are billed in advance on a monthly or quarterly basis, as selected. All fees are non-refundable except as required by law or as explicitly stated in our refund policy.

We reserve the right to change our pricing at any time. Price changes will be communicated to you in advance and will apply to subsequent billing cycles.

5. Use of Services

5.1 Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Services to violate any applicable laws or regulations
• Infringe upon the rights of others, including intellectual property rights
• Transmit any harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the Services or servers
• Use the Services to send spam or unsolicited communications
• Reverse engineer, decompile, or disassemble any part of the Services

5.2 Your Content and Data

You retain ownership of all content and data you provide to us ("Your Content"). By using our Services, you grant us a license to use, process, and store Your Content as necessary to provide the Services, including training AI agents and processing customer interactions.

You are solely responsible for Your Content and warrant that you have all necessary rights to provide it to us. You agree not to provide content that violates any third-party rights or applicable laws.

6. AI Services and Limitations

Our Services use artificial intelligence technology, including third-party AI services. You acknowledge and agree that:

• AI-generated content may not always be accurate, complete, or appropriate
• You are responsible for reviewing and verifying all AI-generated outputs
• We do not guarantee the accuracy, reliability, or suitability of AI-generated content
• AI services may be subject to limitations, errors, or interruptions
• We may use third-party AI providers, and their terms and policies may apply

7. Intellectual Property

The Services, including all software, designs, text, graphics, and other content, are owned by SnapLead or our licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works of the Services without our express written permission.

8. Service Availability

We strive to provide reliable Services but do not guarantee uninterrupted or error-free operation. We may perform maintenance, updates, or modifications that may temporarily interrupt the Services. We are not liable for any downtime or service interruptions.

9. Termination

Either party may terminate this agreement at any time. You may cancel your subscription at any time through your account settings. We may suspend or terminate your access to the Services immediately if you violate these Terms or engage in fraudulent or illegal activity.

Upon termination, your right to use the Services will cease immediately. We may delete your account and data in accordance with our data retention policies.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SNAPLEAD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICES.

12. Indemnification

You agree to indemnify, defend, and hold harmless SnapLead and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or relating to your use of the Services, Your Content, or your violation of these Terms.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Email: hello@snaplead.com
Address: [Your Business Address]